At Amicci Clothing UK, we respect your privacy and are committed to protecting the personal information you provide when you browse our website, create an account, place an order, contact our team, or interact with our services.
This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, and the choices you have regarding your personal information when using amicci.uk.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
This Privacy Policy applies to the website amicci.uk and the online shopping services provided by Amicci Clothing UK.
For privacy-related questions or requests, you can contact us using:
Email: [Admin@amicci.uk]
Where applicable, we act as the data controller for the personal information collected through our website.
2. Information We Collect
We may collect different types of information depending on how you use our website.
Information You Provide
When you create an account, place an order, contact us, subscribe to marketing communications, or otherwise interact with Amicci, we may collect:
- Full name
- Billing and delivery address
- Email address
- Telephone number
- Account login information
- Order and transaction details
- Product preferences
- Information provided when contacting customer support
- Marketing communication preferences
Payment information may be processed securely by our payment providers. We do not need to retain your complete payment card details when they are handled directly by an authorised payment processor.
Information Collected Automatically
When you visit amicci.uk, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Website pages visited
- Products viewed
- Search activity
- Referring website
- Approximate location based on technical information
- Date and time of visits
- Website interaction and performance information
This information helps us understand how visitors use our website and improve the shopping experience.
3. How We Use Your Information
We use personal information only where there is a legitimate reason to do so.
Your information may be used to:
- Process and deliver your orders
- Confirm purchases and provide order updates
- Manage customer accounts
- Respond to questions and customer-service requests
- Process payments and prevent fraudulent transactions
- Arrange returns, refunds and exchanges
- Improve website functionality and performance
- Personalise parts of your shopping experience
- Understand customer preferences and website usage
- Send marketing communications where you have given appropriate permission
- Maintain website security
- Detect and investigate suspicious or fraudulent activity
- Meet legal, regulatory and accounting requirements
- Protect our business, customers and website
We do not use your information for purposes that are incompatible with the reasons for which it was originally collected unless permitted or required by applicable law.
4. Legal Basis for Processing
Where UK data protection law applies, we process personal information using an appropriate lawful basis.
Depending on the circumstances, this may include:
Contractual Necessity
We may need certain information to accept, process and fulfil your order or provide services you have requested.
Legal Obligations
Some information may need to be retained or processed to comply with applicable legal, tax, accounting or regulatory requirements.
Legitimate Interests
We may process information where it is reasonably necessary to operate, secure and improve our business, provided our interests do not override your privacy rights.
Consent
Where consent is required, such as for certain marketing or non-essential cookies, we will ask for your permission before processing your information for that purpose.
You may withdraw consent where processing is based on consent.
5. Cookies and Similar Technologies
Amicci.uk may use cookies and similar technologies to make the website work properly and to understand how visitors interact with it.
Cookies may help us:
- Keep products in your shopping basket
- Remember account or website preferences
- Maintain your session
- Improve website navigation
- Measure website performance
- Understand visitor behaviour
- Help protect the website from fraudulent activity
- Support relevant marketing and advertising activities where applicable
Some cookies are essential for the website to function, while others may be optional.
You can manage or restrict cookies through your browser settings and, where available, our website cookie controls. Disabling certain cookies may affect website functionality.
6. Order and Payment Information
When you purchase products from Amicci, information necessary to complete your transaction may be shared with relevant payment, fulfilment and delivery providers.
This can include your name, delivery details, contact information, order information and payment-related information.
Payment details may be handled directly by third-party payment providers operating under their own security and privacy requirements.
We do not sell your payment information.
7. Delivery and Service Providers
To fulfil an order, we may need to provide relevant information to trusted third parties, such as:
- Payment processors
- Delivery and courier companies
- Website and hosting providers
- E-commerce technology providers
- Customer-service platforms
- Email or communication providers
- Fraud-prevention and security providers
- Analytics providers
- Professional advisers where necessary
These providers receive only information reasonably required to perform their services and are expected to handle personal information appropriately.
8. Marketing Communications
If you subscribe to Amicci marketing communications, we may use your contact information to send information about products, collections, launches, promotions or other updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the relevant communication.
Unsubscribing from marketing communications does not affect essential messages relating to your orders, account, payments, deliveries or other transactions.
9. Information Sharing
We do not sell or rent your personal information to third parties.
We may disclose information when necessary to:
- Fulfil an order
- Provide requested services
- Maintain website and payment security
- Prevent fraud or misuse
- Work with service providers
- Comply with legal obligations
- Respond to lawful requests from authorities
- Protect our legal rights or property
- Handle business restructuring, merger, acquisition or sale where applicable
Third parties receiving personal information are expected to use it only for legitimate purposes connected with the relevant service or legal requirement.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account credentials and avoid sharing your password with other people.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
The retention period may depend on:
- Whether you have an active customer account
- Whether an order or transaction is still being managed
- Customer-service or return requirements
- Legal and accounting obligations
- Fraud prevention and security requirements
- Whether you have consented to marketing
- Our legitimate business requirements
When information is no longer required, we may securely delete, anonymise or otherwise dispose of it.
12. Your Privacy Rights
Depending on your circumstances and applicable UK data protection law, you may have rights concerning your personal information.
These can include the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of certain personal information
- Ask us to restrict certain processing
- Object to particular uses of your information
- Request a copy of information in a suitable format where applicable
- Withdraw consent where processing relies on consent
- Object to direct marketing
Some rights are subject to legal exceptions and requirements.
To exercise a privacy right, contact us using the details provided below. We may need to verify your identity before completing certain requests.
13. Children’s Privacy
Amicci is not intended to knowingly collect personal information from children without appropriate involvement or authorisation where required by law.
If you believe a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.
14. Third-Party Websites
Our website may contain links to websites, services or social-media platforms operated by third parties.
If you follow an external link, that third party’s privacy practices will apply. We are not responsible for the privacy policies, security or content of websites that we do not operate.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
15. International Data Transfers
Some service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps required by applicable data protection law to ensure that suitable safeguards are in place.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements or business practices.
When we make changes, the updated version will be published on this page together with a revised “Last Updated” date.
We encourage customers to review this page periodically.
17. Contact Us
If you have questions about this Privacy Policy, would like to exercise a privacy right, or have concerns about how your information is handled, please contact us.
Amicci Clothing UK
Website: amicci.uk
Email: [admin@amicci.uk]
We will review privacy requests and respond within the timeframe required by applicable law.
18. Complaints
If you are unhappy with how we have handled your personal information, we encourage you to contact us first so that we can investigate your concern.
Where applicable, you also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.